Bq99 Legal Documents

Last Updated: June 2026

Bq99 Privacy Policy – A Complete Guide to How We Protect Your Data

Bq99 respects your personal information. On this page, find out what data we collect, why we collect it, and how we keep it secure — all explained clearly in plain English.

10 key sections
SSL Secured
Full Bengali Version
No Third-Party Sales

Bq99's Commitment to Protecting Your Information

We protect your privacy through six core principles.

Only necessary data

Bq99 only collects the data that is genuinely necessary to provide its services. No unnecessary information is ever requested.

Industry-Grade Encryption

All personal data and financial transactions are secured with 256-bit SSL encryption. Multiple layers of security are in place to prevent unauthorized access.

No Third-Party Sales

Bq99 never sells or rents your personal information to advertisers or third parties. Your data belongs to you alone.

You're in control

You can view, correct, or request deletion of your personal information at any time. You have full control over your data.

Transparent Cookie Policy

You will be clearly informed about which cookies are used and why. You have the option to disable non-essential cookies.

Defined Retention Period

Data is not kept indefinitely. Beyond legal requirements, personal information is securely deleted after a defined retention period.

By using bq99.best, you agree to this Privacy Policy. If the policy is updated, this page will reflect the changes, and registered members will be notified of any significant updates.

1

Introduction & Scope

Bq99 (bq99.best) places the highest importance on your personal privacy. This privacy policy explains how we collect, use, store, and protect the data of users on our platform.

This policy applies to the bq99.best website, mobile app, and all our digital services. By using bq99, you agree to the terms of this policy.

In summary: We only collect what we need, keep it secure, never sell it, and delete it when you ask. That's our promise.

"Personal information" refers to any data that can directly or indirectly identify you — such as your name, mobile number, date of birth, or payment details.

2

What data is collected

Bq99 collects two types of information — what you provide directly, and what is automatically collected as you use the platform.

What you provide directly:

  • At registration: full name, mobile number, date of birth, email address
  • For KYC verification: National ID or passport details, photo
  • During payment: bKash/Nagad number, bank account details (where applicable)
  • When contacting support: your message and a description of the issue

Automatically collected information:

  • IP address and approximate location
  • Device type, operating system, and browser information
  • How long you spent on the platform and which pages you visited
  • Transaction History & Betting Records
  • Login timestamps, session data, and cookie data
Data Type Source of Collection Mandatory?
Name and mobile number Registration Form Yes
Date of Birth Registration Form Yes (for age verification)
NID/Passport KYC Verification For large withdrawals
Payment Information Deposit/Withdraw For transactions
Device & IP Information Automatic For security purposes
Betting & Game History Platform Operations For the service
3

Purpose of Data Collection

Bq99 uses your information only for the purposes listed below — and for nothing else:

  • Account Management: To create, manage, and keep your account secure
  • Identity & Age Verification: To prevent access by those under 18 and to complete the KYC process
  • Payment processing: To process deposits and withdrawals securely
  • Customer Support: To resolve your questions and issues
  • Fraud Prevention: To prevent unauthorized access, money laundering, and bonus abuse
  • Platform Improvement: To analyze user experience and improve our services
  • Legal obligations: To comply with applicable laws and regulations
  • Contact: To send important account updates and security alerts

Marketing Communications: Your consent is obtained before sending you information about new offers or promotions. You can opt out of marketing messages at any time — either through your account settings or by contacting support.

4

Data Sharing Policy

Bq99 does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

  • Service Providers: Payment processors, game software providers, cloud hosting services, and cybersecurity companies may access limited data in order to provide their services. All such parties are bound by strict confidentiality agreements.
  • Legal Requirements: We are legally required to share information when ordered by a court or upon a valid request from a law enforcement authority.
  • Fraud Prevention Network: Anonymous or limited data may be shared with industry-wide fraud prevention databases — never personally identifiable information.
  • Business transfers: If bq99 undergoes a merger or acquisition, your information may be transferred — however, the terms of this policy will remain in effect.

Bq99 never sells your personal information for advertising purposes or for profit. Any requests from advertisers seeking access to your data are refused.

5

How We Protect Your Data

Bq99 follows the highest industry standards to protect your data. Multiple layers of security work together:

  • SSL/TLS Encryption: All data transmitted on bq99.best is protected by 256-bit SSL/TLS encryption. The padlock icon in your browser's address bar confirms this.
  • Data Encryption: Sensitive data stored on our servers (passwords, payment details) is kept in encrypted form — no one can read it directly.
  • Access Controls: Only authorized bq99 staff can access your information, and only to the extent required for their specific role.
  • Two-Factor Authentication: Two-factor authentication is mandatory for all administrative access.
  • Regular security audits: Third-party security experts conduct regular system audits.
  • Firewall & DDoS Protection: Multiple layers of server-level security protect against cyber attacks.

Important: No system is 100% impenetrable. In the event of a data breach, bq99 will promptly notify affected members and take immediate action. For your own security, use a strong password and never share it with anyone.

6

Cookies & Tracking Technologies

Bq99 uses cookies and similar technologies to keep the platform running properly and to improve your experience. We use three types of cookies:

Essential
Essential for maintaining login sessions, storing security tokens, and core platform functionality. These cannot be disabled as the platform will not function without them.
Analytics
Anonymous statistics — such as which pages are visited and how long users stay — are collected to improve the platform. This data does not reveal personal information, and you have the option to opt out.
Preferences
Used to remember your language preference, dark mode setting, and other personalized configurations. Disabling these means you will need to reconfigure your settings each time.

Cookies can be managed through your browser settings. However, disabling essential cookies will prevent you from logging into your account.

7

Data Retention

How long bq99 retains your data depends on the type of data and applicable legal requirements:

  • Account Information: For as long as your account remains active. After closure, up to 5 years to meet legal obligations.
  • Financial Transaction Records: A minimum retention period of 5 years is required under financial regulations.
  • KYC Documents: Up to 5 years after account closure.
  • Support conversations: Up to 2 years after the issue is resolved.
  • Cookie Data: Session cookies — deleted when the browser is closed. Persistent cookies — up to 1 year.
  • Analytics Data: Up to 2 years in anonymized form.

After the defined period, data is securely deleted or anonymized so that it can no longer be linked to any individual.

8

Your Rights

You have the following rights regarding your personal information:

  • Right to Access: You have the right to request what information bq99 holds about you
  • Right to Rectification: You can request corrections to any inaccurate or outdated information
  • Right to Erasure: In certain circumstances, you can request that your data be deleted
  • Right to Restrict Processing: You can ask us to stop using your data for certain purposes
  • Right to Object: You have the right to opt out of marketing communications or specific uses of your data
  • Right to Data Portability: You can receive your data in a standard format

To exercise your rights: Send your request to support@bq99.best or via live chat. After identity verification, we will typically respond within 30 days. In some cases, legal or security reasons may prevent us from fulfilling a request — if so, we will explain why.

9

Children's Privacy

Bq99 strictly prohibits anyone under 18 from accessing the platform. We do not knowingly collect personal data from individuals below the age of 18.

If a parent or legal guardian discovers that their child has registered on bq99, please contact us immediately at support@bq99.best. We will promptly close the account and delete all associated data.

If the system identifies a user as being under 18, their account will be immediately closed and all balances and data will be deleted.

10

Policy Updates & Contact

Bq99 may update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of this page will be revised. For significant changes, registered members will be notified by email or in-app notification.

For any privacy-related questions or complaints:

  • Email: support@bq99.best (Subject: Privacy Request)
  • Live Chat: Available 24/7, average response time 2 minutes
  • Help Center: Visit our /help-center page for general questions

Our commitment: Privacy is not a formality — it is our responsibility. Your data belongs to you, and we treat it that way.

Your Data Protection Rights

Bq99 gives you full control over your data.

Right to Access Your Data

You can request details about what information we hold on you by contacting support.

Right to Rectification

You can request corrections to inaccurate or outdated information at any time.

Right to erasure

You can request deletion of your data beyond what is legally required to be retained.

Right to Opt Out of Marketing

You can opt out of promotional messages and marketing communications at any time.

Right to Access

You can request a copy of your data in a standard format (CSV or PDF).

Right to Restrict Processing

You can request that the use of your data for specific purposes be temporarily restricted.

Why bq99 Takes Your Privacy Seriously

Many people have concerns about privacy on online platforms — especially those involving financial transactions. bq99 understands this, which is why our privacy policy is not just a formality. It is backed by real technical and procedural safeguards.

Data privacy breaches are a recurring concern in Bangladesh, with online fraudsters constantly attempting to harvest mobile numbers, NID details, and banking information. bq99 was built with this reality in mind. Any information you provide on bq99 is used solely to deliver services — no unnecessary data is collected.

Many apps and websites extensively track user behavior through cookies and share that data with advertisers. bq99 is different. Our analytics cookies collect only anonymous statistics — which pages are visited most, and which features may have issues. That information is used to improve the platform, not to be sold.

When you register with bq99, you are asked for your date of birth to verify your age and ensure that no one under 18 can use the platform. During KYC, your NID details are collected to verify large financial transactions and prevent money laundering — this is part of international financial regulations. This information is stored in encrypted form on secure servers.

A common question we receive is: does bq99 track my location? The short answer is partially yes. Your approximate location is determined from your IP address, which helps with security. For example, if your account is usually accessed from Dhaka but a login attempt is suddenly made from another country, bq99 may flag it as suspicious and request verification. This is entirely for your protection.

How long your personal data is retained is also communicated transparently. After an account is closed, data must be kept for a defined period to meet legal obligations — this is a requirement under Bangladesh and international financial regulations. Once that period ends, your data is securely deleted.

Reading bq99's privacy policy makes one thing clear — this is not just a legal formality. Each section provides specific answers to specific questions: what data is collected, why it's collected, how long it's retained, and what rights you have. That transparency is the foundation of bq99's credibility.

Your Data Is Secure

Every transaction and piece of personal information you share on bq99 is protected by industry-leading security technology.

256-bit
SSL Encryption
0
Sale to Third Parties
24/7
Security Monitoring
30 days
Response to data requests

Play Safe, Win Safe

Your data is safe at bq99. Register now and get a 100% bonus on your first deposit.

Frequently Asked Questions

Answers to frequently asked questions about live scores and tournaments.

To view live scores and real-time match updates on bq99, go to the "Sports" section of the platform. All ongoing matches are listed separately under the "Live" tab. Each live match has a pulse icon next to it — click it to see the detailed scorecard, over-by-over updates, and live odds changes. For cricket, wickets, run rate, and current partnership details are all displayed. For football, goals, cards, and corners are updated in real time. Live video streaming is also available for selected matches — click the "Watch Live" button on the live match page if it appears. With live notifications enabled in the app, you will receive instant alerts on your phone for goals or wickets as they happen.

Participating in bq99 tournaments and leaderboard competitions is generally automatic — points are added simply by playing designated games or placing qualifying bets. Each tournament has its own rules, which are detailed on the "Latest Promotions" page. The standard rules are: a minimum bet amount is required on specific games or Sports Betting markets, and rankings are determined by who earns the most points or wins within a set timeframe. Your current rank can be viewed under the "Tournament" or "Leaderboard" section of your account. Prizes are typically distributed within 24–48 hours of a tournament ending — cash rewards are credited directly to your account balance, while bonus credits carry their own turnover requirements. If registration is required to join a tournament, this will be clearly stated on the promotions page.

Bq99 is strictly for users aged 18 and above. Please gamble responsibly. If you need support, Responsible Gaming View page or At the Help Center Contact us.

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